Food supplement. Not a medicine. Sold by Sparkyrcartilage Ltd, London, United Kingdom.

Privacy Policy

How we handle your personal data

Last updated: 2026-07-08

1. Introduction

Sparkyrcartilage Ltd ("we," "us," "our") operates the website sparkyrcartilage.world and sells Zorara Essential Essentials. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information in compliance with UK data protection law (Data Protection Act 2018) and the General Data Protection Regulation (GDPR).

2. Data Controller

Sparkyrcartilage Ltd
57 Brewer Street
London, W1F 9US
United Kingdom
Company No. 12847396
VAT No. GB 347 8926 41
Email: info@sparkyrcartilage.world
Phone: +44 20 7946 0958

3. What Personal Data We Collect

We collect personal data in the following ways:

  • Order Information: Name, phone number, delivery address, payment method
  • Communication: Email address (if provided), messages through contact forms
  • Website Usage: IP address, browser type, pages visited, referring URL (via analytics)
  • Cookies: Preferences, session data, marketing identifiers

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Contract: To fulfil your order and deliver products
  • Consent: For marketing communications and analytics (you can opt-out at any time)
  • Legal Obligation: To comply with tax, health, and safety regulations
  • Legitimate Interest: To prevent fraud, maintain security, and improve our services

5. How We Use Your Data

We use your personal data for:

  • Processing and delivering your order
  • Sending order confirmation and delivery updates
  • Handling returns and refunds
  • Responding to customer inquiries
  • Improving our website and services
  • Compliance with legal obligations
  • Marketing communications (with your consent)

6. Data Sharing

We may share your personal data with:

  • Couriers: For delivery of your order
  • Payment Processors: To process cash on delivery transactions
  • Analytics Providers: For website usage analysis (Google Analytics)
  • Legal Authorities: If required by law

We do not sell your data to third parties.

7. Data Retention

We retain personal data for:

  • Order Data: 7 years (for tax and accounting purposes)
  • Contact Data: For the duration of the customer relationship, plus 1 year
  • Analytics Data: 26 months (Google Analytics default)
  • Marketing Consent: Until withdrawn

8. Your Rights Under GDPR

You have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right of Rectification: Correct inaccurate data
  • Right to Erasure: Request deletion of your data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Opt-out of marketing or processing
  • Right to Lodge a Complaint: Contact the Information Commissioner's Office (ICO)

9. Cookies and Tracking

We use cookies to:

  • Maintain your session on our website
  • Analyse website traffic (Google Analytics)
  • Deliver personalised advertising (Google Ads)
  • Remember your preferences

You can manage your cookie preferences through the cookie banner on our site. Strictly necessary cookies cannot be disabled.

10. Consent Mode v2

We use Google Consent Mode v2 to respect your privacy choices. By default, all ad-related cookies are disabled until you grant consent. When you accept, we enable ad_storage, ad_user_data, and ad_personalization.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing your information.

12. Security

We implement industry-standard security measures to protect your personal data from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

13. Complaint Procedure

If you believe we have violated your privacy rights, you may:

  1. Contact us directly at info@sparkyrcartilage.world
  2. Lodge a complaint with the Information Commissioner's Office (ICO):
    ICO, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
    Phone: +44 1625 545745
    Website: www.ico.org.uk

14. Policy Changes

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated "last modified" date. Your continued use of the website constitutes acceptance of the revised policy.

15. Contact Us

For privacy-related questions, contact us:

Email: info@sparkyrcartilage.world
Phone: +44 20 7946 0958
Address: 57 Brewer Street, London, W1F 9US, United Kingdom